North America’s Leading Tech Solutions Provider, Securus Technologies, Gets Showered with Praises by its Customers.

Inmates’ life in North American correctional facilities has been getting better and better thanks to tech products developed by Securus Technologies. The Texas-based tech firm produces safety products for over 1.2 million inmates as well as investigative and monitoring products for more than 3,500 correctional and law enforcement facilities. Besides benefiting the inmates, Securus has also significantly helped officials in these facilities to monitor and manage everyday operations. Consequently, crime rates have been dwindling day after day thanks to the crime prevention mechanisms put in place by the facilities in conjunction with Securus Technologies.

 

Rick Smith, CEO and chairman of Securus, recently invited the company’s customers and the general public for a demonstration event in which the company will parade their products. In the open invitation, Rick included samples of messages he has been receiving from customers on behalf of the technology firm. The messages, which indicated customer satisfaction and gratitude towards Securus products, were published for people to see and share the glory with the company.

 

Clients’ Comments

 

One message came from an investigative officer who was happy that Securus’ investigative tools had helped him to arrest several security scares before they happened. He mentioned about a case where he had used the tools to follow up on a harassment syndicate and solved the issue as well.

 

Several clients had written to narrate of how the LBS software by Securus had done magic on their end. Case in point, a sheriff department head said that the software had helped officials in his department to intercept drugs and other illegal possessions in the jail. He acknowledged how such exercises would have been hard to undertake in the absence of LBS. In his words, their job in the department had never been that easy.

 

A facility official with a decade of experience using Securus’ products had also sent a letter to commend the company for walking with the facility in the facility improvement journey. He noted that the facility shared the same vision of revolutionizing correctional facilities with Securus.

The fantastic 11; Field Service Specialists from Securus attain BICSI Installer 1 Certification

On September 28, 2016, Securus announced that eleven of its field specialists had received an internationally recognized certification. Securus is a leading provider of technology solutions for Civil and Criminal systems. The aim is to provide services for public safety, investigations, monitoring and corrections.

The BICSI , which stands for the Building Industry and Consulting Service International, is a professional association which supports the ICT industry. The aspects of voice, data safety of electronics and audio and video technologies are covered under ICT. The members of the BICSI and other credential holders take care of the design, installation, management and maintenance of ICT related projects. These projects include distribution systems that are made of optical fiber along with pathways and spaces. It also involves the infrastructure that supports wireless based systems.

Securus Technologies on the other hand, are based in Dallas Texas. It is currently serving more than 3,450 law enforcement, public safety and correctional agencies across the country. The company provides service to more than 1.2 million inmates and offers other services such as management of incidences, self-service of the inmates, product monitoring services, biometric analysis, public information and communication.

Earlier this year, Securus also received another boost when BBB determined that it had reached their accreditation standards. The standards include a commitment to make a good faith effort in resoling any complaints that come from the customers. This is an indication that the company is being run in a manner that is responsive to the needs of the public and that they are always aiming to improve on this service delivery.