Inmates’ life in North American correctional facilities has been getting better and better thanks to tech products developed by Securus Technologies. The Texas-based tech firm produces safety products for over 1.2 million inmates as well as investigative and monitoring products for more than 3,500 correctional and law enforcement facilities. Besides benefiting the inmates, Securus has also significantly helped officials in these facilities to monitor and manage everyday operations. Consequently, crime rates have been dwindling day after day thanks to the crime prevention mechanisms put in place by the facilities in conjunction with Securus Technologies.
Rick Smith, CEO and chairman of Securus, recently invited the company’s customers and the general public for a demonstration event in which the company will parade their products. In the open invitation, Rick included samples of messages he has been receiving from customers on behalf of the technology firm. The messages, which indicated customer satisfaction and gratitude towards Securus products, were published for people to see and share the glory with the company.
One message came from an investigative officer who was happy that Securus’ investigative tools had helped him to arrest several security scares before they happened. He mentioned about a case where he had used the tools to follow up on a harassment syndicate and solved the issue as well.
Several clients had written to narrate of how the LBS software by Securus had done magic on their end. Case in point, a sheriff department head said that the software had helped officials in his department to intercept drugs and other illegal possessions in the jail. He acknowledged how such exercises would have been hard to undertake in the absence of LBS. In his words, their job in the department had never been that easy.
A facility official with a decade of experience using Securus’ products had also sent a letter to commend the company for walking with the facility in the facility improvement journey. He noted that the facility shared the same vision of revolutionizing correctional facilities with Securus.