On September 28, 2016, Securus announced that eleven of its field specialists had received an internationally recognized certification. Securus is a leading provider of technology solutions for Civil and Criminal systems. The aim is to provide services for public safety, investigations, monitoring and corrections.
The BICSI , which stands for the Building Industry and Consulting Service International, is a professional association which supports the ICT industry. The aspects of voice, data safety of electronics and audio and video technologies are covered under ICT. The members of the BICSI and other credential holders take care of the design, installation, management and maintenance of ICT related projects. These projects include distribution systems that are made of optical fiber along with pathways and spaces. It also involves the infrastructure that supports wireless based systems.
Securus Technologies on the other hand, are based in Dallas Texas. It is currently serving more than 3,450 law enforcement, public safety and correctional agencies across the country. The company provides service to more than 1.2 million inmates and offers other services such as management of incidences, self-service of the inmates, product monitoring services, biometric analysis, public information and communication.
Earlier this year, Securus also received another boost when BBB determined that it had reached their accreditation standards. The standards include a commitment to make a good faith effort in resoling any complaints that come from the customers. This is an indication that the company is being run in a manner that is responsive to the needs of the public and that they are always aiming to improve on this service delivery.